Last updated: May 2026
Thank you for shopping with Dental Dose. This Shipping Policy explains how orders for physical products (including printed books and educational materials) are processed and delivered.
1. Order Processing
Orders are generally processed within 1–3 business days after successful payment confirmation.
Orders are not processed or shipped on Sundays or public holidays. During periods of high order volume or unforeseen operational delays, processing times may be extended. Customers may be notified where applicable.
2. Shipping Coverage
Dental Dose currently ships within India only.
International shipping is not available at this time.
3. Shipping Methods
Orders may be shipped through trusted logistics and courier partners, including but not limited to:
• India Post
• Private courier partners
• Logistics platforms such as Shiprocket and associated courier providers
The courier partner may vary depending on delivery location, serviceability, and operational availability.
4. Estimated Delivery Time
Estimated delivery timelines after dispatch:
• Metro cities: 3–5 business days
• Other cities and towns: 4–7 business days
• Remote areas: 5–10 business days
Delivery timelines are estimates only and may vary due to courier delays, weather conditions, public holidays, operational issues, or circumstances beyond our control.
5. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before order confirmation.
Dental Dose reserves the right to modify shipping charges at any time.
6. Order Tracking
Once an order is shipped, tracking information may be provided through email, order details, or other communication methods where available.
7. Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping details during checkout.
Dental Dose is not responsible for delivery failures resulting from incorrect or incomplete information provided by the customer.
If an order is returned due to incorrect address details, additional shipping charges may apply for reshipment.
8. Damaged, Missing, or Lost Packages
If an order arrives damaged, customers should contact Dental Dose within 48 hours of delivery and provide relevant photographs of the package and product.
Requests will be reviewed and handled according to the applicable Refund / Replacement Policy.
In cases of lost shipments, Dental Dose will coordinate with the courier partner to investigate and attempt resolution.
9. Changes to This Shipping Policy
Dental Dose may revise this Shipping Policy from time to time. Updated versions will be posted on this page with the revised date.
Contact
Email: dentaldosehelp@gmail.com
Website: Dental Dose